Secure Email

Why Use Secure Email?

Internet email in general is an insecure communications medium. Messages sent via standard internet email travel in “plain text” and cross many networks before reaching their destination. This provides an opportunity for prying eyes to view email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard internet email should not be used to exchange private information.

How Member First SecureMail Works

When Member First Mortgage sends you a secure message, the message will be held on a secure server waiting for you to retrieve it. At the same time, a notification message is sent to your internet email address to inform you that a Member First SecureMail message is waiting to be retrieved. The notification message will contain a link to a secure web site. Simply click on the link, log into the secure site, and retrieve your message.

Create Account

The first time you use Member First SecureMail, you will be prompted to create an account. Supply your email address and desired password to establish your account. You will need to remember this password as you will need to use it each time you log into Member First SecureMail. A confirmation message will be sent to the email address you provided during the account setup. You will need to click the link in the confirmation email to activate the account. Once the account is activated you are all set to begin using Member First SecureMail.

Retrieving a Secure Email

When Member First sends you a secure email message, you will receive a notification message via standard internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password. Once logged in you can read your SecureMail message, download it to your computer, or send a secure reply.

Sending a Secure Email

To send a Member First SecureMail message click on the login link below. You will be taken to the login screen where you will be prompted to enter your email address and password. Once logged in you can create a new Member First SecureMail message by clicking on the “Compose” tab.