If you’re having difficulty accessing your account online or have forgotten your password, please contact our member service team at 866-636-1052.  We are available by phone from 8:30 am until 5:00 pm EST.  You may also reach us by e-mail at servicing@memberfirstmortgage.com

Let’s talk. Let’s work together. Let's answer all of your mortgage questions that will help set you on the path to homeownership.

Use any of the phone numbers or email addresses below to start the conversation. We look forward to hearing from you!

Toll Free: (866) 898-1818
Local: (616) 538-1818
Email: info@memberfirstmortgage.com


Please Send mortgage Payments To:

Member First Mortgage, LLC
Dept. # 771502
Detroit, MI 48277-1502


Please Mail Correspondence To:

Member First Mortgage, LLC
616 44th Street SE
Grand Rapids, MI 49548-7576


Loan Servicing:

General Loan Administration Assistance
Toll Free: (866) 636-1052

Email: servicing@memberfirstmortgage.com

Payoff / Mortgage Discharge Assistance
Fax: (616) 588-9759

Email: payoff@memberfirstmortgage.com

Escrow, Tax and Insurance Assistance
Fax: (616) 588-9760

Email: escrow@memberfirstmortgage.com

Delinquency or Hardship Assistance
Toll Free: (866) 636-1053

Fax: (616) 588-9801
Email: early_intervention@memberfirstmortgage.com





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