Attention homeowners affected by hurricanes Harvey or Irma
Mortgage assistance may be available to you! Federally regulated Fannie Mae and Freddie Mac have come together to get the word out about mortgage relief options for those affected by natural disasters, including Hurricanes Harvey and Irma. Our goal is to make sure you have time to focus on your safety. Please click here for information regarding what help is available.
To apply for disaster assistance, you can speak with a HUD Counselor or visit the following websites:
Sometimes life throws you a curveball, and when that happens you may need to alter the plan. Member First Mortgage will work diligently to assist members who are experiencing a hardship in their life.
Foreclosure Prevention Assistance may be available to aid Hardest Hit Homeowners in your area, please choose the appropriate link for your state:
- California http://keepyourhomecalifornia.org
- Florida http://apps.floridahousing.org
- Georgia https://www.homesafegeorgia.com
- Indiana http://www.877gethope.org
- Michigan https://www.stepforwardmichigan.org
- New Jersey http://njhousing.gov/foreclosure
- Ohio http://www.savethedream.ohio.gov
- Borrowers in states not listed can find assistance at http://www.consumerfinance.gov/find-a-housing-counselor/ or by calling 1-800-569-4287 or TDD 1-800-877-8339
If the above listed programs are not available to you for any reason, the next step is to take an in-depth look at your case. To apply for Hardship Assistance, click the link below and complete the application. If you have any further questions please contact our Home Preservation Department at:
- Toll-Free Phone: 866-636-1053
- Fax: 616-588-9806
- E-mail: email@example.com
To apply for Hardship Assistance please fill out the Hardship Assistance Request Form
What options do I have to avoid foreclosure?
A new loan - with new terms, interest rates and monthly payments - that completely replaces your current mortgage. Even if your home value has decreased or you owe more than your home is worth, you may be able to refinance your loan as part of the government’s Home Affordable Refinance Program (HARP).
- Make your payment more affordable by lowering your interest rate or adjusting the terms of your loan
- Creates no negative activity or event on your credit history
- Stay in your home and avoid foreclosure
*To Apply for a Refinance please click here
An agreement between you and your mortgage company that lets you pay the past due amount - added on to your current mortgage payments - over a specified time period to bring your mortgage current.
An offer by your mortgage company to temporarily suspend or reduce your monthly mortgage payments for a specified period of time.
An agreement between you and your mortgage company to change the original terms of your mortgage—such as payment amount, length of loan, interest rate, etc. You may also be eligible for the government’s Home Affordable Modification Program (HAMP) created to help struggling homeowners.
A Short Sale, also known as a pre-foreclosure sale, is when you sell your home for less than the balance due on your mortgage. With your lender's permission, you may list and sell your home at fair market value, even if the amount you receive from the sale is less than the amount you owe.
A Short Sale is an alternative to foreclosure and may be an option if:
- You are ineligible to refinance or modify your mortgage
- You are facing a long-term hardship
- You are behind on your mortgage payments
As a last resort to avoid foreclosure, you may be able to voluntarily deed your property back to your lender. It's typically required to maintain the property in a clean and undamaged condition and also list the property for sale at Fair Market Value for at least 90 days. However, after inspection and approval, you could be eligible to receive relocation expenses to help cover your move.
For additional information about preventing foreclosure, avoiding fraud scams and accessing approved counseling at no cost to you, visit:
- Visit Freddie Mac's "My Home" website at www.myhome.freddiemac.com or Fannie Mae's www.knowyouroptions.com
- Find available HUD-Approved housing counselors by calling the US Department of Housing and Urban Development at (800) 569.4278 or visit www.hud.gov/counseling
- If you would like more information about VA (Veterans Administration), you can access the VA website at www.va.gov. You can also learn where to speak to a VA Loan Representative by calling (800) 827.1000
Hay ayuda GRATIS a su disposicion ofrecida por agencias de asesoria en vivienda aprobadas por HUD. VEA www.hud.gov/findacounselor para confirmar que la agencia de asesoria esta aprobada por HUD. Por telefono, llame al servicio localizador de asesoria en vivienda de HUD al (800) 569.4287.
Within the last 30 days, if you've applied for Hardship Assistance and been denied or feel the option offered was not appropriate for your situation; you may escalate your case for a second review. This request must be made in writing. Explain in detail what you wish/need to discuss. (Include your account number, relevant dates and the names of any MFM employees you have been working with on this matter.) Provide any other information that you think will help to achieve the outcomes you want.
Email to: firstname.lastname@example.org
Or mail to:
Member First Mortgage, Compliance
616 44th Street SE
Grand Rapids, MI 49548
We will respond to your request within three (3) business days.